Standard Shipping and Returns
- Express Shipping:
- Standard delivery (3–5 business days Mon–Fri) We ship from Austria and Germany. For orders to Germany and Austria the shipping costs are a flat rate €9.90
- Free returns:
- If you change your mind, unopened orders can be returned free of charge within 30 days. An important note regarding P.O. boxes. Due to size and weight restrictions, we are unable to ship OSTOVE rocket stoves to P.O. box addresses. If you have not received a tracking link by email or have not received your order within the above time frame, please contact us and we will check the status of your order.
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